13 Fishing
13 Fishing Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
13 Fishing has 3.1 star rating based on 13 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Great to work with very easy, Love ur reels, Prompt getting back to me.
Cons: Bad service, No parts throw away, Too many to list.Recent recommendations regarding this business are as follows: "It's a good company", "Definitely work with them", "Bad listed "800" phone number for 13-Fishing", "Hope you have better luck than me", "Let people know how to purchase part for reels already purchased".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
13 Fishing has 3.1 star rating based on 13 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Great to work with very easy, Love ur reels, Prompt getting back to me.
Cons: Bad service, No parts throw away, Too many to list.Recent recommendations regarding this business are as follows: "It's a good company", "Definitely work with them", "Bad listed "800" phone number for 13-Fishing", "Hope you have better luck than me", "Let people know how to purchase part for reels already purchased".
Review authors value the most Discounts and Special Offers and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top 13 Fishing Reviews
"Broken rod"
I bought the meta J-36T G-man rod. 7 foot 6 medium heavy X-fast rod. Within 2 months it snapped. I would like to have it Replaced.
"Where's my A3?"
Sent n my reel over 5 wks ago. Never heard from them. Called and was hung up on. Then when I did reach someone, they knew nothing. That was 2 wks ago. They are...
Wilmington, Delaware
A difective fishing pole
The eye lid on my pole broke off when I was casting and is shaving my line making it much weaker and causing my line to brake more easily and because of that I'm loosing luers.
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Verified Reviewer |
Phoenix, Arizona
Where's my A3?
Sent n my reel over 5 wks ago. Never heard from them.
Called and was hung up on. Then when I did reach someone, they knew nothing. That was 2 wks ago.
They are to hard to reach, this is bad customer service. Just send me a new A3, and were good.
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Verified Reviewer |
Clearwater, Florida
Where's my A3?
They have my reel in for repairs, and I have never heard from them. It's going on 2 months.
I wouldn't recommend them in the future. It's too hard to communicate with them.
- Smooth product
- Bad service
Preferred solution: Deliver product or service ordered
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Swansea, Illinois
Broken rod
I bought the meta J-36T G-man rod. 7 foot 6 medium heavy X-fast rod.
Within 2 months it snapped. I would like to have it Replaced.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Martigues, Provence-Alpes-Cote Dazur
Reel parts
Nothing fish13 does not offer part. Other forms of products have to offer service parts. Will be looking at other brands and selling all my fish 13 and never buying anything from rapala.
It's sad and very frustrating. A lot of crap 100000****000000000000000000000000000000000000000000000000100.
- No parts throw away
Preferred solution: Anew part
East Stroudsburg, Pennsylvania
Broken rod
Says the number I called is disconnected. I tried to send some pictures.
Hopefully you got them. Its very hard to get in contact with you. I have purchased many items from 13 fishing. This is the first time Ive had a problem.
I have a broken widow maker ice rod that broke right before the second eye yesterday railing in a pan fish.
Im hoping that I could get this replaced. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Auburn, Alabama
I need to return a bad rod
The inside of one of the eyes is bad; it's cutting my line. When I reel or cast, it just shreds the line. Will you fix it, please?
Dayton, Ohio
Drag doesn't work on my new origin R1 bait cast reel
Spooled my baitcast reel and tried to set the drag. There's no drag.
Spools freely.
Any idea as how to set the drag ? I have several bait casters and I'm very familiar with how to set the drag, so I'm thinking the reels bad
Saint Cloud, Minnesota
Very disappointed. With all the items l have bought through years the customer service is a joke!
Have a number to talk to somebody live. No excuse for it. We all spend to damn much money on their products.
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Verified Reviewer |
Oak Grove, Kentucky
Reel parts
No service
Brand new reel had the lock ring *** break off. Brand new just want a part. Not looking for free part just want my reel to work.
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Verified Reviewer |
Sevran, Ile-De-France
Broken rod
We had a fish on, and it snapped at the end. We are wondering if we can get a replacement for it. I think it is the blackout model.
Preferred solution: Full refund
User's recommendation: It's a good company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clearwater, Florida
Excellent customer service
I have a 13 Noodle Ice Pole. The cork and the bottom had fallen off, so I contacted them to see if I could get another piece of cork.
They said they don't sell that, but they offered to replace the whole rod. I thought that was very nice. I told them I could not return it because they would tell me it was more abuse and neglect. One of my clients last week stepped on the rod in the fish house and broke the tip on it.
I cut the tip off by 4 inches. They still said, 'Send it back, we'll take care of it'. I thought that was very nice of them. They wouldn't have to do that.
I'm opting not to send it back.
It's more important to be catching fish right now than mailing things back and forth to a company. Anyways, I think they're great.
- Great to work with very easy
- Prompt getting back to me
User's recommendation: Definitely work with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Metairie, Louisiana
Concept TX151 part
Major local rid/reel repair shop herein New Orleans "Professional Sport Shop" states 13-Fishing us not willing to send a part needed to fix my Reel CONCEPT TX 151 need information as to how to get this part and/or return this Reel. John Castelluccio 504481**** email address jcastellucciojr@***.com.
User's recommendation: Bad listed "800" phone number for 13-Fishing
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Verified Reviewer |
Suffolk, Virginia
Issues with gift Creed 13 3000 spinning reel
I was using my Creed 13 3000 spinning reel for the first time on 12/20/24, and it experienced technical/performance issues. I had to stop using it.
Can you all send me a postage-paid shipping label?
Can you check and service my reel? It was a gift from my daughter from Dick's Sporting Goods, and I do not have the receipt!
Allen, Texas
Need parts for a concept c reel
Cant get an answer or help to purchase the parts needed. I wish someone would reach out to help me with this issue. Does customer service ever answer the phone???
User's recommendation: Hope you have better luck than me
Morristown, New Jersey
Need parts for a concept c reel
Need to replace parts from a trick kit that were stolen .;;;.. if possible !!!..!!!
???
??? ~~~~~~~~
User's recommendation: Let people know how to purchase part for reels already purchased
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