13 Fishing
13 Fishing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
13 Fishing has a 2.7 star rating based on 10 customer reviews. Consumers are mostly neutral with 60% unfavorable and 40% positive. Pros note amazing rods and reels; cons focus on service, contact, and breakage.
Key Takeaways for Future Customers
- 13 Fishing reviews show strong product praise for rods and reels.
- Be prepared to use warranty or repairs; parts can be hard to source.
- Price level is medium; discounts and return policy matter to buyers.
Negative Feedback / Risk Areas
- Frequent customer complaints about broken rods and defective reels.
- Repeated inability to reach customer service for warranty, repairs, or parts.
- Slow or no replies for exchanges, refunds, and service requests.
Positive Feedback
Many reviewers praise the quality of rods and reels and a few report helpful warranty replacements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
13 Fishing has a 2.7 star rating based on 10 customer reviews. Consumers are mostly neutral with 60% unfavorable and 40% positive. Pros note amazing rods and reels; cons focus on service, contact, and breakage.
Key Takeaways for Future Customers
- 13 Fishing reviews show strong product praise for rods and reels.
- Be prepared to use warranty or repairs; parts can be hard to source.
- Price level is medium; discounts and return policy matter to buyers.
Negative Feedback / Risk Areas
- Frequent customer complaints about broken rods and defective reels.
- Repeated inability to reach customer service for warranty, repairs, or parts.
- Slow or no replies for exchanges, refunds, and service requests.
Positive Feedback
Many reviewers praise the quality of rods and reels and a few report helpful warranty replacements.
Media from reviews
Turn one complaint into a collective action
Cupertino, California
Rod snapped in half while casting
My void spinning rod literally snapped in half while casting. Horrible quality. I bought it at *** in *** AL
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Could you guys please call me...
Could you guys please call me [PHONE_NUMBER] regarding reel concept z the reel is turning backwards when I set the hook on it I like to see what my options are
Preferred solution: Maybe repair reel
Bloomfield Hills, Michigan
Pole broke 5 times
I've had this rod for maybe six months, and I've had to return it four times to exchange because it's broken in the exact same spot, and it's not user error. I've been fishing my whole life, and this is one of the worst poles I've ever purchased.
- It breaks
Preferred solution: Full refund
User's recommendation: don’t buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Orlando, Florida
Broken rod
- - The fishing rod broke during use last week.
- - They want to know if it can be replaced; they are a 13 Fishing fan.
Hello, my name is Nolan and my fishing rod broke when I was using it last week. I am looking to see if I can get it replaced.
I'm a big fan of 13 Fishing and I was really disappointed when this happened.
Please let me know. Thanks and have a great day.
- Make affordable and reliable products
Preferred solution: I’d like to get a replacement rod if possible
Rogersville, Tennessee
Looking for a fishing rod. I believe it's called a muse
I would like to speak to someone by phone please. I would like to talk about a fishing rod that is out of stock.
Thank you. Jeff
French Lick, Indiana
Broken omen rod
- - Own 15+ 13 Fishing rods and reels.
- - First rod broke at 35°F late last year.
- - oglds66m rod; Omens mentioned.
I have probably 15 or more 13 fishing rods and reels . I have not had any issues until late last year .
I have broken my first rod . It was cold like 35 degrees . It is a oglds66m. I love my omens .
I believe they had a 5 year warranty on them originally . Please advise.
Denver, Colorado
Parts
Called via web browser, no answer, called via cell phone, does not connect. Customer service seems non-existent.
- No customer service
Preferred solution: replacement parts for a Black Betty 6061 reel. I need parts 1, 2, and 13 from their schematic
User's recommendation: Avoid 13 Fishing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCannot get in touch for my warranty claims
- - I’ve tried calling 100 times with no response.
- - I spent a ton on Envy rods, Muse, and Fade Black.
- - 5–6 rods need warranty for breakage.
I've tried calling 100 times. I spent a ton on Envy rods, Muse, and Fade Black. I have 5 or 6 I'm needing to warranty due to breaking on hook set or during the fight, but I cannot get in touch with them for nothing.
- Amazing rods
- Cannot get intouch with them
Preferred solution: My rods warranty held, they are broke and need replaced
User's recommendation: 13 rods are amazing, but its been a year or 2 since I had to warranty a rod, so make sure the warranty is good
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMessage read but no reply
- - 13 Fishing was emailed on 08-13-2025; they read it.
- - No response by 08-15-2025; palm cover came off after 3 casts; replacement not found online.
I still haven’t gotten a response back from 13 fishing and we’re going on almost 30 days since the first email. Unbelievable that i bought a $250 reel and can’t get a response back from them.
I emailed 13 fishing on 08-13-2025, they read the message within an hour of me sending it, its now 08-15-2025 and still no response, the palm side cover of my Concept C (removable cover to adjust brake) came off 3 casts after I adjusted it and made sure that it was properly locked in place and I cant find a replacement for it online. Need to get this resolved because my $180 reel is useless without that piece.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWarranty
Trying to speak to someone to get some kind of resolve but can't get through to anyone please call me or something at 361-218-****
A difective fishing pole
The eye lid on my pole broke off when I was casting and is shaving my line making it much weaker and causing my line to brake more easily and because of that I'm loosing luers.
I love their products, but customer service has got to get better
- - No one is reachable; no contact for over a month and a half; reel needs repair and parts aren't sold to independents.
My overall experience has been horrible as I have yet to speak to anybody. Ive got a reel that needs repairing, but yall dont sell yalls parts to independent people to fix them because yall want people to send their reels into yall but no one can get a hold of yall, or I havent been able to for a month and a half.
Real repair
No one answered or called me back. I have a baitcaster that has stopped working and needs service. Local repair shops cannot get parts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere's my A3?
- - Sent in my reel over 5 weeks ago and heard nothing.
- - Calls hung up on me; when I reached someone, they knew nothing, and I want a new A3.
Sent n my reel over 5 wks ago. Never heard from them.
Called and was hung up on. Then when I did reach someone, they knew nothing. That was 2 wks ago.
They are to hard to reach, this is bad customer service. Just send me a new A3, and were good.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Clearwater, Florida
Where's my A3?
They have my reel in for repairs, and I have never heard from them. It's going on 2 months.
I wouldn't recommend them in the future. It's too hard to communicate with them.
- Smooth product
- Bad service
Preferred solution: Deliver product or service ordered
Broken rod
I bought the meta J-36T G-man rod. 7 foot 6 medium heavy X-fast rod.
Within 2 months it snapped. I would like to have it Replaced.
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